We will dispatch all rugs within 5-7 working days, please allow up to 14 days for delivery. Shipping will be made by courier and requires the recipients signature so please make sure that someone will be there to take the delivery. When your order is shipped, we will notify you by email and give you a tracking number.

Delivery is free within the UK and overseas shipping costs are as follows.

EU: £30
US: £50

If you are ordering from outside of the UK, import duties and local sales taxes may be applied, these are not included in our charges.

Returns

We hope that you love your rug, but if you are not entirely happy, please notify us within 7 days of purchase to discuss returning an item. Please note that as we are a small business, we are unable to cover the shipping costs of returns and items must be returned to us by courier in the state they were received.